We are opening 11am Friday 22nd October!

20 Oct 2021
Aquatics, Health & Fitness, Venue

We are finally opening! The team at Keilor East Leisure Centre are so excited to announce our official opening will be Friday 22nd October at 11am! It has been a long wait, but it is most definitely worth it. Whilst we can only open our outdoor 50m pool to a limited number of fully vaccinated patrons, we are really excited to start seeing our community enjoy the wonderful facility.

The indoor pools, the gym and all other facilities will remain closed. 

Due to the heavy restrictions we are only able to accept casual bookings and all memberships will not be activated until further easing of restrictions.​ Advanced bookings are essential and completed via the Active World app. Instructions on how to do this are below.

A brief overview on how we will operate:

💦Outdoor 50m pool will be open to 50 people.

💉You must be fully vaccinated and show your vaccine passport or provide a medical exemption upon entry.

❌All indoor facilities will be closed.

🗓Bookings will be essential and MUST be done prior to your visit.

🕕We will be offering 55 minute sessions with a 5 minute change over time.

👚Change rooms will be CLOSED.

📱You must COVID check-in each time, prior to entry.

😷Masks must be worn at all times except when swimming, drinking or with a medical exemption.  

🤧If you are unwell, please do not visit the facility and get tested immediately.

Please note issuing of member welcome packs/wristbands will be done closer to the opening of the full facility and information will be communicated at a later date.

 

Who needs to book...

Bookings are required for all individual guests, including children and supervising adults. As memberships will not be activated due to limitations on capacities and services available, a entry fee will be required for all bookings. The fee is paid via the app to complete your booking.

Bookings are available up to 7 days in advance and are non-refundable, if you are unable to attend.

Booking fees...

  • ADULT ENTRY $7.10
  • CONCESSION ENTRY $5.10
  • CHILD CHILD (3 - 15 YEARS) $5.10

A valid concession card must be presented when you arrive for your booking, otherwise you will be charged the difference to the adult price when you arrive for your visit.

  • Health care card
  • Student card
  • Seniors card
  • Carer card

How to access the Active World app...

Existing Members

For existing members, we have already set your account up using the email you provided upon joining (this email address)!

If you have not logged into the app before, follow the steps below to get started:

  1. Download the app
  2. Enter the facility code KEILOR_EAST
  3. Tap 'Forgot Password'
  4. A link will be sent to the email you have registered with us for you to reset your password
  5. Jump back into the app, enter your password and you are all set!

Non-Members/Casual Users

Even non-members/casual user are required to book through the ActiveWorld app.

  1. Download the app
  2. Enter the facility code KEILOR_EAST
  3. Click 'Register'
  4. Verify your PIN
  5. Click the menu in the top left hand corner
  6. Click My Members
  7. Click Add in the top right hand corner
  8. Complete all required fields
  9. Click Add
  10. Repeat step 7 - 9 for any other family members
  11. Then click the back arrow top left hand corner to go to the home screen

How to book your session...

Bookings are available up to 7 days in advance and are non-refundable, if you are unable to attend. All individual guests must be booked into their own their session as per the below instructions.

  1. From the home screen
  2. Click BUY/BOOK
  3. Click BOOK SESSION
  4. Click COVID Swim
  5. Click Select
  6. Update date filter if required
  7. Click BOOK next to the session you wish to attend
  8. Click Continue
  9. Select the member you wish to book for from the drop down list
  10. Click Continue 
  11. Choose relevant fee in Membership Type
  12. Click Confirm Booking
  13. Enter your credit card number and expiry date
  14. Follow prompts to complete

How to view your upcoming bookings...

  1. From the home screen
  2. Click 'My Schdeule'

When you arrive for your booking...

  1. Come prepared with your swimwear on  
  2. Wear a mask
  3. Check In via the QR code
  4. Have a copy of your Vaccination Certificate or medical exemption ready
  5. Have your concession card ready (if applicable)
  6. Follow signage/staff direction
  7. Enjoy your SWIM!

TripAdvisor Panel

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